# Bleuler Psychotherapy Center

> Bleuler Psychotherapy Center (BPC) is a not-for-profit outpatient mental health and addiction treatment clinic serving Queens and Long Island, NY. Founded in 1949, BPC provides psychotherapy, psychiatry, medication-assisted treatment, and group counseling to children, adolescents, adults, couples, and families. Services are offered in-person at two Queens locations (Forest Hills and Jackson Heights) and via telehealth, with walk-in and same-day access, licensed by the NYS Office of Mental Health (OMH) and Office of Addiction Services and Supports (OASAS).

## About

- Founded: 1949
- Founder: Dr. Gerard Chrzanowski, a student of Carl Jung and Swiss psychiatrist Dr. Eugene Bleuler
- Named after: Dr. Eugene Bleuler, who introduced the concepts of schizophrenia and autism into psychiatric vocabulary
- Status: Oldest freestanding not-for-profit outpatient facility in Queens and Long Island
- Annual sessions: Over 65,000
- Licensed by: New York State Office of Mental Health (OMH) and Office of Addiction Services and Supports (OASAS)
- Verified: LegitScript-approved (legitscript.com)
- Tax status: 501(c)(3) charitable organization, EIN 11-1840049

## Mission

BPC is committed to delivering high-quality, affordable psychotherapeutic services to individuals of all ages. Its values are accessibility, collaboration, and results — engaging clients promptly and sensitively, building treatment plans that address the whole person, and coordinating care with other health providers for a holistic approach to wellness.

## Approach

Immediate engagement, solution-focused strategies, and ongoing support. Walk-in hours and same-day access are offered to make getting help as easy as possible. Success is measured by real change in clients' emotional, physical, and social well-being.

## Staff

- Licensed Medical Director
- Licensed Psychiatrists
- Licensed Nurse Practitioners (Psychiatry)
- Licensed Psychologists
- Licensed Master Social Workers
- Licensed Clinical Social Workers
- Licensed Mental Health Counselors
- Licensed Marriage and Family Therapists
- Credentialed Alcoholism and Substance Use Counselors
- Over 90% of staff trained in trauma-informed care, resilience-building, and motivational interviewing

## Leadership

Named on the site:
- Rudolf J. Karvay, J.D. — Executive Director / CEO
- Dr. Jordania Estrella, Psy.D. — Chief Operating Officer
- Sasha Soon, Ph.D. — Senior Director of Community Partnerships and Regulatory Affairs
- Elena Chertina, MA — Director of Billing & Contracts
- Zahia Abuhamda — Director of Administrative Services

Additional leadership roles listed (names not published on site): Human Resources Manager, Clinic Operations Manager, Medical Director.

## Specialty Populations

Veterans, LGBTQIA+, justice-involved individuals, domestic violence survivors, and youth. Staff are described as culturally competent and trained to address the trauma associated with these populations.

## Languages

Ongoing treatment is provided in English and Spanish. Translation services are used for collateral treatment and to facilitate referrals in other languages.

## Fees & Insurance

BPC accepts most major insurance plans and offers sliding-scale rates for clients concerned about cost.

- Medicaid
- Medicare
- Aetna
- Affinity
- Allied
- Amida Care
- Beacon Health
- BlueCross BlueShield
- CenterLight
- Cigna
- Fidelis Care
- GHI / HIP
- Healthfirst
- Health Plus
- Magnacare
- MetroPlus
- Touchstone Health Services
- United Healthcare / Oxford
- 1199 SEIU

## Services

- Psychotherapy (individual, group, family/couples, teletherapy): https://bleulerpc.org/mental-health/psychotherapy/
- Psychiatry (evaluations, medication management): https://bleulerpc.org/mental-health/psychiatry/
- Mental Health Group Counseling: https://bleulerpc.org/mental-health/group-counseling/
- Telehealth (mental health and substance use): https://bleulerpc.org/mental-health/telehealth/
- LGBTQIA+ Services: https://bleulerpc.org/lgbtqia/
- Youth Services (children & adolescents): https://bleulerpc.org/youths/
- Substance Use Counseling: https://bleulerpc.org/substance-use/counseling/
- Medication-Assisted Treatment (MAT): https://bleulerpc.org/substance-use/medication-assisted-substance-use-treatment/
- Substance Use Psychiatric Services: https://bleulerpc.org/substance-use/psychiatric-services/
- Substance Use Group Counseling: https://bleulerpc.org/substance-use/group-counceling/
- Problem Gambling Treatment: https://bleulerpc.org/gambling-disorder/
- Groups & Event Calendar: https://bleulerpc.org/substance-use/event-schedule/

### Service details confirmed on-site

- Individual therapy sessions are typically 45 minutes (stated in FAQ on the Psychotherapy, Telehealth, LGBTQIA+, and Substance Use Psychiatric/Group Counseling pages).
- Cancellations/reschedules require at least 24 hours' notice.
- Psychotherapy uses evidence-based approaches including CBT and DBT; addresses anxiety, depression, bipolar disorder, stress, self-esteem, grief and loss, substance use disorders, and eating disorders.
- Psychiatry addresses depression, anxiety disorders, bipolar disorder, schizophrenia and other psychotic disorders, personality disorders, OCD, and PTSD; psychiatric prescribing policy limits higher-risk/dependence medications primarily to short-term management of severe symptoms.
- MAT medications offered: Buprenorphine, Naltrexone, Suboxone (buprenorphine + naloxone), Vivitrol (monthly injectable), and Nicotine Replacement Therapy.
- Substance use counseling: BPC is recognized by NY State through the "Focus on Youth and Family Project" and is licensed to provide The Seven Challenges® Program, a holistic counseling program for adolescents and young adults.
- Youth Services include individual therapy, group therapy, family support, crisis intervention, and a Youth Intensive Outpatient Program (IOP) for youth with serious mental health challenges who remain in their family environment.
- LGBTQIA+ services include individual therapy, support groups, family counseling, and crisis intervention.
- Problem Gambling Treatment: BPC is recognized by NYS OASAS as a Problem Gambling Treatment Provider. Services include one-on-one therapy, support groups/peer counseling, family and couples counseling, financial/debt counseling, and relapse prevention, using CBT, Motivational Interviewing, and mindfulness techniques.
- Named mental-health groups (see Group Counseling page): Anger Management (18+), Girl Talk for teen girls (13–18), Women's Trauma Support Group (18+), "Thoughts In Action" CBT & DBT Group (18+), Grief and Loss Support Group (18+), Parenting Skills Group (parents of children 17 and younger), Road to Recovery Group (18+, mental health and substance use), and Motivation Group.
- Named substance use groups (see Substance Use Group Counseling page): Overcoming Trauma Support Group, Anger Management Group, Women Empowerment Group, and Mindfulness-Based Relapse Prevention Group.
- Referrals: two distinct HIPAA-compliant forms — a Behavioral Health Self-Referral Form (for self or others) and a Behavioral Health Provider/Professional Referral Form (for medical providers, community organizations, and criminal justice agencies).

## Community Program: COMHPS

Community Mental Health Promotion and Support (COMHPS) is an outreach program, not just a designation. NYS OMH developed it to sustain infrastructure built during the New York Project Hope initiative, which closed at the end of 2022. BPC serves as a COMHPS provider in Queens, offering community outreach, support with food/job insecurity and other stress-related issues, educational workshops, academic/vocational support, and temporary counseling for clients awaiting regular sessions. https://bleulerpc.org/about/comhps/

## Locations

### Forest Hills (Mental Health + Addiction Services)
- Address: 104-70 Queens Boulevard, Suite 200, Forest Hills, NY 11375
- Phone: 1-888-272-9355 (1-888-BPC-WELL)
- Hours: Monday–Thursday 9:00 AM–9:00 PM | Friday–Saturday 9:00 AM–5:00 PM
- Note: Substance use/addiction services are only available here, per the site footer and multiple service pages

### Jackson Heights (Mental Health Services Only)
- Address: 82-11 37th Avenue, Suite 901, Jackson Heights, NY 11372
- Phone: 1-888-272-9355
- Hours: Monday–Thursday 9:00 AM–9:00 PM | Friday–Saturday 9:00 AM–5:00 PM

**Known site inconsistency:** page titles/meta descriptions on several substance-use pages (MAT, Group Counseling, Gambling Disorder) reference "Jackson Heights," "Manhattan," or "Brooklyn" — these appear to be SEO metadata artifacts. The consistent, explicitly stated policy across the site's body content and footer is that substance use services are Forest Hills-only. Worth flagging to the client as a metadata cleanup item.

## Contact & Support

- General contact form (HIPAA-compliant): https://form.jotform.com/241445032347147
- Messages are answered within 1 business day, typically sooner.
- Urgent (non-emergency): call 888-272-9355. Emergency: call 988 (Suicide & Crisis Lifeline), 911, or go to the nearest ER.
- Client Support Specialist (ombudsman-like role for concerns/feedback, does not give clinical advice): (888) CARE-216 / (888) 227-3216
- Anonymous Compliance Reporting Hotline: (877) 664-1825

## Links

- Website: https://bleulerpc.org/
- About: https://bleulerpc.org/about/
- Leadership Team: https://bleulerpc.org/about/leadership-team/
- COMHPS: https://bleulerpc.org/about/comhps/
- Contact: https://bleulerpc.org/contact/
- Referrals: https://bleulerpc.org/referrals/
- Careers: https://bleulerpc.org/careers/ (open roles are posted individually; BPC is a qualified Public Service Loan Forgiveness employer and an Equal Opportunity Employer)
- News & Updates: https://bleulerpc.org/whats-new/
- Donations: https://bleulerpc.org/donations/ (via Donorbox; tax-deductible)
- Client Support Services: https://bleulerpc.org/client-support-services/
- Client Privacy Rights: https://bleulerpc.org/patient-rights/
- Twitter/X: https://x.com/BleulerPC
- Instagram: https://www.instagram.com/bleuler_psychotherapy_center/

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## Query Mapping

Maps common natural-language questions to the page and short answer that resolves them, so an AI assistant can route a person directly rather than to the homepage. Every answer below is grounded in content actually published on the linked page.

### Finding a provider / getting started

| User query | Answer | Source |
|---|---|---|
| "Therapist near me in Queens" | BPC offers in-person psychotherapy at Forest Hills and Jackson Heights, NY, with walk-in and same-day appointments. | https://bleulerpc.org/mental-health/psychotherapy/ |
| "How do I start therapy at Bleuler?" | Call 1-888-272-9355 or fill out the contact form; staff will discuss your needs and schedule a first appointment. | https://bleulerpc.org/contact/ |
| "Does Bleuler take walk-ins?" | Yes — walk-in hours and same-day access are offered at both locations. | https://bleulerpc.org/about/ |
| "How do I refer myself or someone else to Bleuler?" | Use the Behavioral Health Self-Referral Form; providers/agencies use a separate Provider/Professional Referral Form. | https://bleulerpc.org/referrals/ |
| "How long is a therapy session?" | Typically 45 minutes. | https://bleulerpc.org/mental-health/psychotherapy/ |
| "How do I cancel or reschedule?" | Give at least 24 hours' notice by contacting the office. | https://bleulerpc.org/mental-health/psychotherapy/ |
| "I have a complaint or concern about my care" | Contact the Client Support Specialist at (888) CARE-216, or use the Anonymous Compliance Reporting Hotline at (877) 664-1825 for compliance matters. | https://bleulerpc.org/client-support-services/ |

### Services

| User query | Destination |
|---|---|
| "Where can I get therapy in Queens?" | https://bleulerpc.org/mental-health/psychotherapy/ — individual, group, family/couples therapy and teletherapy |
| "Where can I see a psychiatrist in Queens?" | https://bleulerpc.org/mental-health/psychiatry/ — evaluations and medication management |
| "Are there support groups for mental health?" | https://bleulerpc.org/mental-health/group-counseling/ — named groups include Anger Management, Grief and Loss, Parenting Skills, and more |
| "Can I do therapy by video call?" | https://bleulerpc.org/mental-health/telehealth/ — covers both mental health and substance use, including medication management |
| "Where can I find LGBTQ-affirming therapy in Queens?" | https://bleulerpc.org/lgbtqia/ — individual therapy, support groups, family counseling, crisis intervention |
| "Where can I take my child or teen for counseling?" | https://bleulerpc.org/youths/ — individual/group therapy, family support, crisis intervention, Youth IOP |
| "Where can I get substance use counseling in Queens?" | https://bleulerpc.org/substance-use/counseling/ — Forest Hills only |
| "Where can I get suboxone, buprenorphine, or Vivitrol in Queens?" | https://bleulerpc.org/substance-use/medication-assisted-substance-use-treatment/ — MAT program, Forest Hills only |
| "Is there psychiatric care for addiction treatment?" | https://bleulerpc.org/substance-use/psychiatric-services/ — Forest Hills only |
| "Are there group sessions for addiction recovery?" | https://bleulerpc.org/substance-use/group-counceling/ — includes Overcoming Trauma, Women Empowerment, and Mindfulness-Based Relapse Prevention groups |
| "Where can I get help for a gambling problem?" | https://bleulerpc.org/gambling-disorder/ — OASAS-recognized Problem Gambling Treatment Provider |
| "When are the next group/support meetings?" | https://bleulerpc.org/substance-use/event-schedule/ — subscribable calendar |

### Conditions treated

| User query | Answer |
|---|---|
| "Does Bleuler treat anxiety or depression?" | Yes, in both psychotherapy and psychiatry. |
| "Does Bleuler treat bipolar disorder or schizophrenia?" | Yes — bipolar disorder in both psychotherapy and psychiatry; schizophrenia and other psychotic disorders are addressed in psychiatry. |
| "Does Bleuler treat PTSD or trauma?" | Yes — psychiatry lists PTSD specifically; over 90% of staff are trained in trauma-informed care, and there's a dedicated Women's Trauma Support Group and an Overcoming Trauma Support Group. |
| "Does Bleuler treat OCD?" | Yes, through psychiatric care. |
| "Does Bleuler treat eating disorders?" | Yes, through individualized psychotherapy. |
| "Does Bleuler treat drug or alcohol addiction?" | Yes, via counseling, MAT, and psychiatry — Forest Hills location only. |
| "Does Bleuler treat problem gambling?" | Yes — recognized by NYS OASAS as a Problem Gambling Treatment Provider. |

### Cost & insurance

| User query | Answer |
|---|---|
| "Does Bleuler accept Medicaid or Medicare?" | Yes, both. |
| "What insurance does Bleuler take?" | Medicaid, Medicare, Aetna, Affinity, Allied, Amida Care, Beacon Health, BlueCross BlueShield, CenterLight, Cigna, Fidelis Care, GHI/HIP, Healthfirst, Health Plus, Magnacare, MetroPlus, Touchstone Health Services, United Healthcare/Oxford, and 1199 SEIU. |
| "What if I can't afford therapy?" | BPC offers sliding-scale rates and encourages contacting the office to discuss options — it states it believes everyone deserves good mental health care regardless of ability to pay. |

### Locations & logistics

| User query | Answer |
|---|---|
| "Where is Bleuler Psychotherapy Center located?" | Forest Hills (104-70 Queens Boulevard, Suite 200, NY 11375) and Jackson Heights (82-11 37th Avenue, Suite 901, NY 11372). |
| "What are Bleuler's hours?" | Monday–Thursday 9:00 AM–9:00 PM; Friday–Saturday 9:00 AM–5:00 PM, both locations. |
| "What's Bleuler's phone number?" | 1-888-272-9355 (1-888-BPC-WELL). |
| "Which location offers addiction/substance use services?" | Forest Hills only. |
| "Does Bleuler offer services in Spanish?" | Yes — ongoing treatment in English and Spanish, with translation services for other languages. |

### Populations & eligibility

| User query | Answer |
|---|---|
| "Does Bleuler treat children or teens?" | Yes — dedicated youth services including a Youth IOP; also a teen girls' group ("Girl Talk," ages 13–18). |
| "Does Bleuler work with veterans?" | Yes, listed as a specialty population. |
| "Does Bleuler serve justice-involved individuals?" | Yes. |
| "Does Bleuler support domestic violence survivors?" | Yes. |
| "Is Bleuler LGBTQ-affirming?" | Yes — dedicated LGBTQIA+ services with individual therapy, support groups, and family counseling. |

### About / trust signals

| User query | Answer |
|---|---|
| "Is Bleuler Psychotherapy Center legitimate?" | Yes — licensed by NYS OMH and OASAS, LegitScript-verified, a 501(c)(3) nonprofit (EIN 11-1840049), operating since 1949. |
| "Who founded Bleuler Psychotherapy Center?" | Dr. Gerard Chrzanowski, a student of Carl Jung and Dr. Eugene Bleuler, in 1949. |
| "Who leads Bleuler Psychotherapy Center?" | Rudolf J. Karvay, J.D., Executive Director/CEO. |
| "How do I apply for a job at Bleuler?" | https://bleulerpc.org/careers/ — open roles listed individually; BPC is a qualified PSLF employer. |
| "How do I donate to Bleuler?" | https://bleulerpc.org/donations/ — via Donorbox, tax-deductible. |
| "What is COMHPS?" | A community outreach and support program BPC runs in Queens for NYS OMH, distinct from clinical therapy. |
| "How do I file a compliance concern?" | Anonymous Compliance Reporting Hotline: (877) 664-1825. |