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Position Overview

We are seeking a dynamic and experienced Director of Human Resources to partner directly with our CEO and executive leadership team. This role offers the opportunity to shape a people-first culture, foster professional growth, and align HR strategies with the organization’s long-term goals. The ideal candidate will bring a strong background in both operational and strategic HR, as well as experience influencing organizational culture and performance at all levels.

Key Responsibilities

  1. Strategic HR Leadership
    • Collaborate with the CEO and senior leadership to define and implement HR strategies that support overall business objectives.
    • Act as a thought partner, advising on how to attract, develop, and retain top talent in a competitive market.
  2. Talent Acquisition & Management
    • Oversee and refine the full-cycle recruitment process, from workforce planning to onboarding.
    • Develop initiatives to promote diversity, equity, and inclusion across all teams.
    • Drive performance management processes, ensuring that feedback, evaluations, and professional development plans are in place and effectively executed.
  3. Employee Relations & Engagement
    • Build a positive, high-performing culture by addressing employee relations matters promptly, fairly, and effectively.
    • Provide coaching and support to managers on performance, conflict resolution, and team development.
    • High level of emotional intelligence, and confidentiality with the ability to handle sensitive situations and provide guidance to employees, management, and C-suite.
    • Maintain a positive work environment by fostering open communication and a culture of respect and trust.
    • Create and implement engagement strategies, recognition programs, and professional development pathways.
    • Serve as the main point of contact for employee concerns and act as mediator in conflict resolution, addressing issues in a fair, consistent and timely manner.
  4. HR Operations & Compliance
    • Lead day-to-day HR operations, ensuring policies, procedures, and practices are up to date, legally compliant, and consistent with best HR standards.
    • Partner with the payroll department and third-party administrators to manage compensation, benefits, and leave administration accurately.
    • Conduct periodic audits of HR files and records, maintaining strict confidentiality and data integrity.
  5. Compensation & Benefits
    • Strategically assess and recommend competitive compensation structures and benefits programs to attract and retain top talent.
    • Manage vendor relationships with benefit providers and ensure employees are well-informed about available resources.
  6. Training & Development
    • Lead ongoing training efforts to enhance leadership capabilities, technical skills, and soft skills throughout the organization.
    • Identify skill gaps and implement targeted development programs in partnership with departmental managers.
    • Supervise employee(s) within the HR department.
  7. Organizational Culture & Change Management
    • Champion the organization’s mission, vision, and values in every aspect of HR strategy.
    • Collaborate with executive leaders to drive change management initiatives, ensuring smooth implementation and adoption.
    • Continuously refine workflows and processes to improve employee experience and organizational effectiveness.

Qualifications

  • Education: Master’s degree in Human Resources, Business Administration, or a related field required.
  • Experience:
    • Minimum of 7-10 years’ progressive HR experience, including at least 5 years in a management or leadership role.
    • Healthcare or behavioral health background strongly preferred, with a minimum of 3 years’ experience in a medical or behavioral health setting.
    • Excellent conflict management skills with the ability to navigate complex interpersonal situations.
    • Strong organizational design capabilities to create effective team structures.
    • Demonstrated ability to manage budgets related to HR functions.
    • Exceptional communication skills, both verbal and written, with the ability to influence at all levels of the organization.
  • Certifications: SHRM-CP, SHRM-SCP, PHR, or SPHR required.
  • Technical Skills: Proficiency with HRIS systems, Microsoft Office Suite, and the ability to learn new technologies quickly.

Core Competencies

  • Strategic Vision and Thinker: Ability to see the big picture and link HR initiatives to broader organizational goals.
  • Leadership & Mentoring: Proven track record of guiding teams and developing talent.
  • Effective Communication: Exceptional verbal, written, and interpersonal skills; skilled at navigating sensitive topics and negotiations.
  • Problem-Solving: Adept at analyzing complex employee or organizational challenges and implementing innovative solutions.
  • Adaptability: Comfortable working in a fast-paced environment with shifting priorities. Professional flexibility and sensitivity to balance and deal with the priorities and interests of multiple stakeholders in different environments. Maintain a positive, professional image in all interactions.
  • Integrity: Demonstrated commitment to confidentiality, fairness, and ethical practices.
  • Collaboration: Strong team orientation with the ability to work effectively across various departments and levels.
  • Business Acumen: Financially literate. Broad understanding of general economic and business trends which may affect the organization.

What We Offer

  • A leadership role with direct impact on organizational strategy and culture.
  • Opportunities to drive innovative HR solutions and shape an engaged, high-performing workforce.
  • Collaborative environment committed to professional development and continuous learning.
  • Competitive salary and comprehensive benefits package reflective of the position’s responsibilities and market standards.

Join Us
If you’re a visionary HR leader ready to collaborate with the CEO and champion a people-first culture, we invite you to apply. Help us cultivate a workplace where every team member can thrive and deliver the highest level of service to our community.

To Apply
Interested candidates should submit their resume and a brief cover letter detailing relevant leadership and HR experience.

Salary: $160,000-$175,000

Job Title: Director of Human Resources
Employment Type: Full Time
Location: Forest Hills New York
Remote Work Status: Hybrid
Department: Administrative
EEO Category: Executive/Senior-Level Officials and Managers
Priority: Urgent
Pay Rate: Salary
Benefits: Basic Life Insurance Basic Long-Term Disability Dental Insurance Employee Assistance Program Free Parking Medical Insurance Professional Development Assistance Vision Insurance
FLSA Status: Exempt

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