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Client Support Services – We’re Here to Listen

We are committed to creating a safe, respectful, and responsive environment for everyone we serve. If you have a concern, a question, or simply want to share feedback about your experience, our Client Support Specialist is here to help.

What Does the Client Support Specialist Do?

The Client Support Specialist can:

  • Listen to your concerns with care and without judgment
  • Assist in resolving misunderstandings or conflicts
  • Clarify clinic policies and procedures
  • Facilitate communication between you and our team
  • Ensure your voice is heard in a safe and respectful way

Please note that while the specialist can help address a wide range of concerns, they do not provide clinical advice or intervene in clinical decisions.

How to Reach the Client Support Specialist

Access readily available and timely mental health services when you most need them. We are committed to promoting collaborative care for improved well-being, ensuring you receive the support necessary for a healthier, more balanced life.

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104-70 Queens Boulevard, Suite 200
Forest Hills, NY 11375

82-11 37th Avenue, Suite 901, Jackson Heights, NY, 11372*

  • Phone: 888.272.9355
  • Hours: Monday - Thursday 9:00 am to 9:00 pm. Friday and Saturday 9:00 am to 5:00 pm.
  • * Please note that Substance Use services are only available at our Forest Hills location. Clients seeking these services are warmly welcome to visit our Forest Hills office for support.
Compliance Reporting Hotline (877) 664-1825

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