• FULL-TIME
• NON-EXEMPT

Program Director – BCD

Under the supervision of the Program Director, the Certified Recovery Peer Advocate (CRPA) will provide a bridge between the BCD clinical team, participants and other organizations. The CRPA will be a member of the interdisciplinary team and support participants to meet their recovery goals. The CPRA is expected to serve as a role model who upholds ethical boundaries and provides emotional support to BCD participants. S/He will help participants access various services identified in their respective treatment plan, such as, medical, financial, legal, etc., and when appropriate accompany participants to appointments. Overall, the CPRA will be responsible for providing supportive services to participants of the BCD program, and conducting outreach with the purpose of increasing access to the program.

• Provide recovery support to clients by sharing relevant life experiences.
• Document in Electronic Health Records (EHR) services provided to clients.
• Attend supervision with supervisor once a week.
• Accompany clients to appointments (court, medical, housing, etc.) as needed.
• Support program participants in non-clinical crisis support.
• Teach participants recovery skills, based on shared life experiences.
• Engage with individuals who are considering treatment during the pre-admission process, especially after a hospitalization or incarceration.
• Share information with participants about benefits, entitlements, and other supports.
• Provide outreach to help participants connect with desired services.
• Facilitate educational presentations to local agencies, hospitals, criminal justice and other settings.
• Link participants with needed community resources and treatment services.
• Coordinate client care with Health Homes for eligible participants.
• Maintain all aspects of documentation in accordance with regulatory requirements.
• Participate in ongoing trainings as required.
• Adhere to the organization’s treatment philosophy and mission.
• Perform other duties, as assigned by the Program Director.

• High School Diploma/GED.
• Successfully completed 46 hours of required training (30 hours recovery coach training and 16 hours of peer ethics)
• NYCB Certified Recovery Peer Advocate (CRPA) or Certified Recovery Peer Advocate – Provisional (CRPA-P).
• At least 1-year volunteer or paid experience working as a CRPA or CRPA-P in a recovery-oriented setting, a plus.

• Live experience in substance use and have knowledge of the criminal justice system.
• Good oral and written communication skills in English.

Bi-lingual Spanish preferred

• Must possess computer skills and the ability to navigate the electronic health record (EHR).
• Must exercise good judgment regarding privacy and confidentiality issues.
• Knowledge of substance use disorder recovery process.
• Ability to work with diverse populations (ethnicity, sexual orientation, socioeconomic status, etc.).
• Must be proficient in the Twelve Core Functions.
• Ability to establish rapport and unconditional positivity to clients.
• Commitment to providing quality services and outcome-driven performance.
• Knowledge and understanding of the therapeutic benefit of Medication Assisted Treatment (MAT).

• Conducts and participates in the intake process to obtain information relevant to formulating a psychosocial evaluation and initial treatment plan goals.
• Provides individual, crisis, group, couples and family psychotherapy to a caseload of patients ages 4 through the senior years. Caseload is comprised of multicultural patients with varying DSM V diagnoses, and presenting with high risk or low risk symptoms and behaviors.
• Conducts intake evaluations and patient sessions as assigned to include ad hoc assignments.
• Makes referrals to agencies and community resources as appropriate for the patients.
• Implements the treatment plan by providing psychotherapy interventions and/or concrete services such as complex care management, crisis intervention services, and referrals to outside agencies/providers.
• Utilizes data from PSYKES Medicaid database and/or evidence based tools such as the PHQ9, GAD7, CSSRS, etc. to drive clinical interventions.
• Leads psychotherapy groups of up to 12 patients/members.
• Confers and consults with members of the treatment team including the psychiatrist, clinical supervisor, and other professional and technical personnel in implementing a multi-disciplinary approach to patient care.
• Plans for patient’s discharge from the clinic and/or aftercare.
• Maintains appropriate case records on the EHR and prepares other letters and reports as required.
• Participates in clinic initiatives to use evidence based practices to assess and treat disorders and symptoms such as Depression, Anxiety, PTSD, and Suicidal Ideations.
• Participates in the collection of data for statistical reports as needed (i.e. – Patient Characteristics Survey, Notification of Hospitalization, ER Visits and 911 Calls).
• Reports to the “State Central Registry of Child Abuse & Neglect” all cases of suspected child abuse or neglect.
• Reports to the “Justice Center for the Protection of People with Special Needs” all reportable Incidents. Submits Incident Reports to the Clinical Director for all internal and external incidents.
• Maintains consistent communication with the treatment team, supervisor, leadership team and other staff via use of technology (Bleuler email, EHR messages and alerts, Voicemails).
• Attends clinical supervision meetings weekly / as scheduled.
• Attends staff trainings and workshops.
• Attends staff meetings.
• Other duties as assigned.

• Must Hold one of the following: NYS Licensed Psychologist, Psychoanalyst, Social Worker (LCSW/ LMSW).
• NYS Limited Permit in the above disciplines will be considered, contingent upon staff accruing clinical hours for licensure.
• Knowledge working with mental illness in children, adolescents, and the adult population.
• Electronic Health Record experience
• Comfort in using Microsoft Word, Email, Internet, and typing of documents.

• Knowledge of the Office of Mental Health Part 599 regulations, and directives for licensed Article 31 clinics.
• Knowledge of and adherence to Bleuler Psychotherapy Center guidelines, policies and procedures.
• Ability to provide case management and/or crisis services and psychotherapy to patients in need of mental health services.
• Responsible, organized, and efficient. Able to work independently to meet deadlines and complete tasks.
• Ability to perform in a team approach and accomplish multiple assignments.
• Skill to communicate effectively in writing and verbally, and to listen actively.
• Community minded, patient, creative, flexible, compassionate, and culturally sensitive to persons who are diagnosed with a mental illness.
• Ability to deal tactfully and diplomatically with other Bleuler Psychotherapy Center employees, Federal, State, and City officials, professional and technical groups, patients, and the general public.

• Reports to the assigned Clinical Supervisor
• Accountable to the Clinical Director and Compliance Coordinators on matters of documentation, adherence to Bleuler policies and procedures, patient complaints and patient care coordination.

• FULL-TIME
• EXEMPT

• 37.5 HOURS PER WEEK

• DIRECTOR OF INTAKE & COMMUNITY RELATIONS

‌
The‌ ‌Intake‌ ‌Clinician’s‌ ‌primary‌ ‌responsibility‌ ‌is‌ ‌to‌ ‌conduct‌ ‌Intake‌ ‌Assessments‌ ‌for‌ ‌prospective‌ ‌patients‌ ‌
seeking‌ ‌behavioral‌ ‌health‌ ‌services‌ ‌at‌ ‌the‌ ‌‌Bleuler‌ ‌Psychotherapy‌ ‌Center‌ ‌(BPC)‌ ‌or‌ ‌Bleuler‌ ‌Chemical‌ ‌
Dependency‌ ‌Program‌ ‌(BCD)‌.‌ ‌The‌ ‌Intake‌ ‌Clinician‌ ‌is‌ ‌responsible‌ ‌to‌ ‌collect‌ ‌all‌ ‌information‌ ‌required‌ ‌to‌ ‌
complete‌ ‌the‌ ‌Intake‌ ‌Assessment‌ ‌to‌ ‌include‌ ‌demographics,‌ ‌presenting‌ ‌problem,‌ ‌referral‌ ‌source,‌ ‌family‌ ‌
composition,‌ ‌risk‌ ‌level,‌ ‌prior‌ ‌behavioral‌ ‌health‌ ‌treatment‌ ‌to‌ ‌ascertain‌ ‌if‌ ‌the‌ ‌individual‌ ‌is‌ ‌appropriate‌ ‌for‌ ‌services‌ ‌at‌ ‌BPC.‌ ‌The‌ ‌Intake‌ ‌Clinician‌ ‌may‌ ‌carry‌ ‌a‌ ‌small‌ ‌caseload‌ ‌and‌ ‌run‌ ‌therapeutic‌ ‌groups‌ ‌as‌ ‌needed.‌ ‌

• Conducts intake assessments and facilitates walk-in appointments through Open Access.
• Prioritizes high risk patients and referrals, coordinates communication with both the clinician and the patient to assure an appropriate and timely handoff from the intake process to clinician assignment.
• Makes referrals to agencies and community resources as appropriate for the patients.
• Participates in clinic initiatives to use evidence-based practices to assess and treat disorders and symptoms such as Depression, Anxiety, PTSD, and Suicidal Ideation.
• Confers and consults with members of the treatment team including the psychiatrist, clinical supervisor, and other professional and technical personnel in implementing a multi-disciplinary approach to patient care as part of the warm handoff.
• Manages other cases as assigned, including facilitating groups and providing short term psychotherapy to identified patients awaiting permanent assignment to a clinician.
• Conducts Admission Review as needed to clinically facilitate the ongoing treatment of mental health treatment.
• Attends staff meetings, trainings and workshops.
• Other duties as assigned.

• Experience conducting behavioral health Intake Assessments
• Proficiency using DSM V diagnoses
• Good verbal and written communication in English
• Experience working with mental illness in children, adolescents, and the adult population
• LCSW required
• Experience with Electronic Health Record system
• Proficient with Microsoft Word, Microsoft Excel, Email, Internet

• Knowledge of the Office of Mental Health Part 599 regulations, and directives for licensed Article 31 clinics.
• Knowledge of and adherence to Bleuler Psychotherapy Center guidelines, policies and procedures.
• Ability to provide case management and/or crisis services and psychotherapy to patients in need of mental health services.
• Responsible, organized, and efficient. Able to work independently to meet deadlines and complete tasks.
• Ability to perform in a team approach and accomplish multiple assignments.
• Skill to communicate effectively in writing and verbally, and to listen actively.
• Community minded, patient, creative, flexible, compassionate, and culturally sensitive to persons who are diagnosed with a mental illness.
• Ability to deal tactfully and diplomatically with other Bleuler Psychotherapy Center employees, Federal, State, and City officials, professional and technical groups, patients, and the general public.

• FULL-TIME
• EXEMPT

• 37.5 HOURS PER WEEK

• DIRECTOR OF INTAKE & COMMUNITY RELATIONS

The Intake Coordinator’s primary responsibility is to be the initial point of contact for adults, children, and families seeking Behavioral Health services at Bleuler Psychotherapy Center or Bleuler Chemical Dependency Program. The Intake Coordinator engages clients via phone and in person starting at referral and throughout the intake process. The Intake Coordinator is responsible to collect all information required for intake to include demographics, insurance, medical history, emergency contacts and any other documentation required to ascertain the individual is appropriate for services. The Intake Coordinator will see clients for assessment appointments as well as schedule them with other providers as needed.

• Promotes rapid engagement to mental health treatment by conducting and making timely
  appointments for intake assessments.
• Receives incoming referrals from prospective patients and referral sources, builds profile in EHR. completes insurance eligibility check, identifies and documents presenting problem and mental health history is collected.
• Communicates with prospective patients and referral sources regarding services provided at Bleuler Psychotherapy Center or Bleuler Chemical Dependency Program.
• Conducts intake assessments and facilitates walk-in appointments through Open Access.
• Ascertains clinical staff availability to conduct Intake Assessments as well as case assignments and sets up client/clinician appointments.
• Prioritizes high risk patients and referrals, coordinates communication with both the clinician and the patient to assure an appropriate and timely handoff from the intake process to clinician assignment.
• Manages patient transfers and case load assignments.
• Makes referrals to agencies and community resources as appropriate for the patients.
• Confers and consults with members of the treatment team including the psychiatrist, clinical supervisor, and other professional and technical personnel in implementing a multi-disciplinary approach to patient care as part of the warm handoff.
• Maintains appropriate case records in the EHR and prepares letters and reports as required.
• Submits weekly summary report to supervisor to assess department productivity as well as volume of referrals to the clinic.
• Participates in clinic initiatives to use evidence-based practices to assess and treat disorders and symptoms such as Depression, Anxiety, PTSD, and Suicidal Ideation.
• Conducts Admission Review to clinically facilitate the ongoing treatment of mental health treatment.
• Manages other cases as assigned, including facilitating groups and providing short term psychotherapy to identified patients awaiting permanent assignment to a clinician.
• Attends staff meetings, trainings and workshops.
• Other duties as assigned.

• Good verbal and written communication in English
• Experience working with mental illness in children, adolescents, and the adult population
• LCSW required
• Experience with Electronic Health Record system
• Proficient with Microsoft Word, Microsoft Excel, Email, Internet

• Knowledge of the Office of Mental Health Part 599 regulations, and directives for licensed Article 31 clinics.
• Ability to provide case management and/or crisis services to clients in need of mental health services.
• Highly organized and efficient. Able to work independently to meet deadlines and complete tasks.
• Must be team-oriented and able to multi-task.
• Effective communicator with high emotional intelligence and active listening skills.
• Community-minded, patient, creative, flexible, compassionate, and culturally sensitive to diverse persons who are diagnosed with a mental illness.
• Able to deal effectively, tactfully and diplomatically with other Bleuler Psychotherapy Center employees, Federal, State, and City officials, professional and technical groups, patients, and the general public.